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Digital platforms have fundamentally altered how work is organized and performed across various industries. As these platforms continue to expand their reach, governments worldwide are responding with stricter labor regulations aimed at addressing concerns about worker protections and rights. These regulatory frameworks are creating significant ripple effects throughout the platform economy ecosystem. Regulatory shifts transforming […]

When investing in Customer Relationship Management (CRM) systems, businesses need to look beyond the initial price tag and consider the full spectrum of costs that will arise throughout the system's lifecycle. The Total Cost of Ownership (TCO) encompasses various expenditures that emerge during implementation, operation, and maintenance phases of a CRM solution, all of which